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Less than 30 kg / Less than 150 cm
T-shirt, shoes, tennis racket, ball, 14-inch bike..
Over 30 kg / Over 150 cm
Table tennis table, kayak, treadmill, paddles, 10 sleeping bags...
We deliver to your doorstep with trusted partners like
We stand behind everything we design and sell. If you have changed your mind, need another size, or if the product did not meet your expectations, you can return it for an exchange or refund within 30 days of purchase -- with a few exceptions as detailed below:
All items that you choose to return or exchange must:
Exceptions to return policy:
Refund Mode
In Store Purchases
Momo transfer /Bank transfer & Gift card
Online Purchases
E Voucher/Bank Transfer/Momo / Paystack.
Note:
Processing Timeline
Manufacturing Defects
If your product has a manufacturing defect, Decathlon has you covered:
Used product (even lightly), dirty product, or product that has been damaged due to improper handling/use will not be accepted as a return and returned to you at your cost, donated or destroyed for free.
All Decathlon passion brand products come with a minimum 2 -years warranty.
Enjoy free pickup at our Decathlon stores: Junction Mall, Accra Mall, and West Hills Mall.
Available for all general goods
Choose this option for added convenience! Place your order online, select a store at checkout, and arrange for your courier to collect on your behalf.
📞 Call: 0594177225 (9 AM – 9 PM)
💬 WhatsApp: 0594177225 (9 AM – 9 PM)
💻 Live Chat: Click the chat icon on our website
📧 Email: contact.ghana@decathlon.com
📱 Social Media: DM us on Facebook, Instagram, Twitter, or LinkedIn @DecathlonGhana
We have three stores in Accra:
🏬 Main Store: Accra Mall
Open daily, 9:00 AM – 9:00 PM (Monday to Sunday)
🚚 Nationwide Delivery Available: Shop online and get your order delivered anywhere in Ghana
🏬 Second Store: Junction Mall
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 PM – 7:00 PM
🚚 Nationwide Delivery Available: Shop online and get your order delivered anywhere in Ghana
🏬 Third Store: West Hills Mall
Monday – Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM
🚚 Nationwide Delivery Available: Shop online and get your order delivered anywhere in Ghana
Ordering from Decathlon Ghana is easy! Follow these 5 simple steps:
✅ Click “Complete Your Order” and enjoy fast nationwide delivery!